Posted: 17 / 11 / 2020

The travel Industry has been one of the hardest hit by COVID-19, with little to no support from the government after the restrictions imposed.

On the latest episode of Paul Cheetham-Karcz’s Taking Care of Business podcast, Nicola and David Palmer, founders of Perfect Getaways, share their experience of running a travel agency in these tough times.

They talk about making the decision to trade throughout COVID, managing both customer service and staff morale despite frequent changes and what 2022 looks like for UK holiday-makers.